Privacy Policy & Terms of use

Data Protection

In compliance with Law 15/1999 on Protection of Personal Data, we inform that the contact details you provided or facilitated in their day are included in a file owned by Carles Jubany Fontanillas, being used for the sole purpose of enabling our commercial and / or enable the realization of future communications. You have the right to request access, modification or deletion of data, including your email address, our file. Please contact us for the exercise of these rights or have any questions about it.

Your Account

If you register with and use ‘FLOOS, a crafter’s secret’ website, you are responsible for maintaining the privacy of your account and password. You will also be responsible for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all precautions to ensure that the password is kept confidential and secure and should inform us immediately if you feel that your password has become known to anyone else and is likely to be used in an unauthorised manner.

You should ensure that the details you provide to us during the registration process are accurate. Please inform us immediately of any changes to the information that you provide to us when registering. To update information you have provided to us click on ‘My profile.

‘FLOOS, a crafter’s secret’ reserve the right to refuse access to website, block users and remove or edit content as we deem necessary.

Access to ‘FLOOS, a crafter’s secret’ website

Due to the nature of the Internet, uninterrupted service cannot be guaranteed however, we will do our utmost to make sure that the availability of ‘FLOOS, a crafter’s secret’ website is continual and error-free. On rare occasions you may not be able to access the website in order for essential maintenance work to be carried out. We will ensure that this occurrence will be kept to a minimum.

Website Access

‘FLOOS, a crafter’s secret’ allows you to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of ‘FLOOS, a crafter’s secret’. This does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.

Your Conduct

You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way.

You understand that you, and not ‘FLOOS, a crafter’s secret’, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only.

You must not use the website for any of the following:

  • for fraudulent purposes, or in connection with a criminal offence or other unlawful activity
  • to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any “spam”

Reviews, comments, communications and other content

Users of this website may post reviews, comments and other content; send communications; and submit suggestions, ideas, comments, questions, or other information, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any content. Fusion Flowers magazine reserves the right (but not the obligation) to remove or edit any content.

If you do post content or submit material, and unless we indicate otherwise, you

  1. (a) grant ‘FLOOS, a crafter’s secret’ and its affiliates a non-exclusive, royalty-free and fully sublicensable rights to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media; and
  2. (b) ‘FLOOS, a crafter’s secret’ and its affiliates and sublicensees the right to use the name that you submit in connection with such content, if they choose.

You agree that the rights you grant above are irrevocable during the entire period of protection of your intellectual property rights associated with such content and material. You agree to waive your right to be identified as the author of such content and your right to object to derogatory treatment of such content. You agree to perform all further acts necessary to perfect any of the above rights granted by you to ‘FLOOS, a crafter’s secret’, including the execution of deeds and documents, at the request of ‘FLOOS, a crafter’s secret’.

Acceptance of Orders

After placing your order with ‘FLOOS, a crafter’s secret’ you will receive an acknowledgement email. Orders are taken subject to availability of products. If for any reason we do not supply any products ordered, we will refund monies already paid for those products, however, we will not be liable for any other losses or expenses. We reserve the right at the Management’s discretion to refuse to supply goods ordered.

Returns

Unwanted goods – We will only accept the return of unwanted goods within 24h of receipt. The goods must be in an original, unused and resalable condition. If any goods are returned which are found not to be in the condition as stated, we reserve the right to charge a handling fee dependent on the condition of the returned goods. It is your responsibility to ensure the safe return of the goods to ‘FLOOS, a crafter’s secret’. Once the goods have been received and their condition checked, we will refund the cost of the items using the card details from the original transaction minus our original carriage costs.

These Terms and Conditions are subject to change at any time without prior notice to you, errors and omissions excepted.

Please contact us by emailing hola@floos.org for the exercise of such rights or have any questions about it.